Freedom of Information

The Freedom of Information (Scotland) Act 2002 aims to make information held by public authorities more accessible and allows you to request a wide variety of material.

Transport Scotland, like other Scottish public authorities, is legally bound to comply with the requirements which came into force on 1 January 2005.

Our Publication Scheme
Who can request information?
What information can be requested?
How to make a request
What we do when we receive a request
How long does it take?
What does it cost?
How is information provided?
Reviews and appeals

Our Publication Scheme

Under the Freedom of Information (Scotland) Act, Transport Scotland must publish a Publication Scheme which -

  • Describes the classes of information we are committed to publishing
  • Describes how the information can be obtained
  • And specifies whether or not any charges apply

An updated Publication Scheme for Transport Scotland was published in September 2012.

Detailed information about the provisions of the Act can be found on the Scottish Government website and information on your rights under the Act is available from the Scottish Information Commissioner.

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Who can request information?

Anyone (individual, company etc) can make a request.

We do not need to know why you are making the request or what you intend to do with the information. We will not impose conditions on the use or further disclosure of information provided although you should be aware that information disclosed may be subject to copyright protection.

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What information can be requested?

You can request any information held by or on behalf of Transport Scotland.

If your request is wholly or partly for 'environmental information' we are required to treat that part of your request as a request under the Environmental Information (Scotland) Regulations 2004.

If your request is wholly or partly for personal information about yourself that is held by Transport Scotland, we are required to treat that part of your request as a 'subject access request' under the Data Protection Act 1998.

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How to make a request

Requests must be made in writing and should include:

  • Your name and an address for correspondence (this could be an e-mail address)
  • A clear statement of the information you are requesting
  • The form in which you wish to receive your information

It would also be helpful to include a contact telephone number in case we need to discuss your request.

Requests may be submitted via letter to:
Transport Scotland
Buchanan House
58 Port Dundas Road
Glasgow
G4 0HF

Or by email to:
info@transportscotland.gsi.gov.uk

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What we do when we receive a request

We will acknowledge your request and contact you if we need further information in order to identify and locate the information you have requested.

If Transport Scotland does not hold the information requested, we will advise you of this and if possible direct you to an alternative source.

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How long does it take?

We are obliged to respond within 20 working days following the date we receive your request. If we need to ask you for clarification of the request, the 20 working day period does not start until that clarification is received.

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What does it cost?

The majority of requests are expected to be handled without any charge. If it would cost more than £600, we are not required to comply with a request. The cost limit covers the time taken to locate, retrieve and provide information (calculated at a maximum rate of £15 per hour). It does not cover the time taken to consider whether the information should be provided or not. Complying with requests that will cost more than £600 is discretionary.

We can charge in some circumstances but if the request would be subject to a charge we will inform you before proceeding with the request.

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How is information provided?

You may express a preference for receiving information in a particular format: e.g. a digest/summary, inspecting the records at Transport Scotland offices, Braille or audio format, large type, or translated into another language.

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Reviews and appeals

If you are unhappy with our response to a request for information, you may ask for an internal review to be carried out by writing to:

Chief Executive
Transport Scotland
Buchanan House
58 Port Dundas Road
Glasgow
G4 0HF

Your request should explain why you wish a review to be carried out and should be made within 40 working days of receiving the response to your request. Transport Scotland are required to reply within 20 working days of receipt. The review will be undertaken by staff not involved with your original request.

If you are dissatisfied with the results of our internal review, you may appeal to the Scottish Information Commissioner. For details, please go to the Scottish Information Commissioner's website

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