Freedom of Information

Your right to request information

The Freedom of Information (FOI) Act gives you the right to access information held by us.

The Environmental Information (Scotland) Regulations 2004 (EIRs) give you a similar right to ask us for environmental information. You do not have to mention this legislation in your request.

Anyone can request information – there are no restrictions on your age, nationality or where you live.

In processing your request, we are complying with a statutory Freedom of Information obligation. In order to do so, we need your full name and a contact address (postal or email address).

How to request information

We may have already published what you want so check previous responses to FOI requests where we have released information.

You should also check the information that we routinely publish and our publication scheme.

To request information you can:

Email info@transport.gov.scot

Or write to:
Freedom of Information
Buchanan House
58 Port Dundas Road
Glasgow G4 0HF

Your request must include:

  • your full name
  • a contact address - this can be a postal or email address
  • a description of the information you want

You can ask for information in a particular format, such as paper or electronic copies.

You can find out more about your right to access information at the Scottish Information Commissioner website.

Costs

We don't charge for answering information requests.

When you'll get a response

You should receive a response from us promptly and within 20 working days.

If we can't give you the information

Our aim is to provide information whenever possible. If we don't hold the information or we believe there is a good reason to withhold it, we will explain why in our response.

We may also refuse your request if it will cost us more than £600 to find and provide the information.

If you are unhappy with our decision or how we have dealt with your request you can ask us to review this.

If you are still not happy you can appeal to the Scottish Information Commissioner.

Publication of information

We are committed to publishing all information released in response to Freedom of Information requests.

Performance reporting

Our performance and response times for handling Freedom of Information requests are part of the wider Scottish Government's performance.