Results for Your Line

The Service Quality Incentive Regime includes visits to each of the 340 station and on approximately 200 trains every four weeks to audit the quality of services and facilities provided to customers.

The drop drown menus below enable you to see the result of the audits for the line of route that you travel on. Select a station and then choose from the lines of route that relate to that station. You can then choose to see station results for this line or results for the types of train that run on the line. (Alternatively, you may view a simple list of all the results.)

In each case results are given for the five service quality areas that passengers said they most wanted to hear about.

Station

Choose a Station from the drop down list. Then select 'Update' and go to the Line box below.

(All Lines)AberdeenAberdourAchanaltAchnasheenAchnashellachAddiewellAirblesAirdrieAlexandra ParadeAlexandriaAlnessAltnabreacAnderstonAnnanAnnieslandArbroathArdgayArdluiArdrossan HarbourArdrossan SBArdrossan townArgyle streetArisaigArrochar & TarbetAshfieldAttadaleAuchinleckAviemoreAyrBailliestonBallochBalmosieBanavieBarassieBargeddieBarnhillBarrheadBarrhillBarry LinksBathgateBearsdenBeasdaleBeaulyBellgroveBellshillBishopbriggsBishoptonBlair AthollBlairhillBlantyreBogstonBowlingBranchtonBreichBridge Of AllanBridge Of OrchyBridgetonBroraBroughty FerryBrunstaneBurnsideBurntislandBusbyCambuslangCamelonCardendenCardonaldCardrossCarfinCarlukeCarmyleCarnoustieCarntyneCarrbridgeCarstairsCartsdykeCathcartCharing CrossChatelheraultClarkstonClelandClydebankCoatbridge CentralCoatbridge SunnysideCoatdykeConnel FerryCorkerhillCorpachCorrourCowdenbeathCraigendoranCrianlarichCroftfootCrookstonCrosshillCrossmyloofCroyCulrainCumbernauldCuparCurriehillDalgety BayDalmallyDalmarnockDalmenyDalmuirDalreochDalryDalwhinnieDingwallDremDrumchapelDrumfrocharDrumgellochDrumryDuirinchDuirinishDuke StreetDumbarton CentralDumbarton EastDumbreckDumfriesDunblaneDuncraigDundeeDunfermline Queen MargaretDunfermline TownDunkeld and BirnamDunlopDunrobin CastleDyceEast KilbrideEasterhouseEdinburgh ParkEdinburgh WaverleyElginExhibition CentreFairlieFalkirk GrahamstonFalkirk HighFalls Of CruachanFauldhouseFearnForresForsinardFort MatildaFort WilliamGarelochheadGarrowhillGarscaddenGartcoshGarveGeorgemas JunctionGiffnockGilshochillGirvanGlasgow Central HLGlasgow Central LLGlasgow Queen St. HLGlasgow Queen St. LLGleneaglesGlenfinnanGlengarnockGlenrothes With ThorntonGolf StreetGolspieGourockGreenfauldsGreenock CentralGreenock WestGretna GreenHairmyresHamilton CentralHamilton WestHartwoodHawkheadHaymarketHelensburgh CentralHelensburgh UpperHelmsdaleHigh StreetHillfootHillington EastHillington WestHolytownHowwoodHuntlyHyndlandIBMInschInvergordonInvergowrieInverkeithingInverkipInvernessInvershinInverurieIrvineJohnstoneJordanhillKeithKelvindaleKennisheadKildonanKilmarnockKilmaursKilpatrickKilwinningKinbraceKinghornKings ParkKingsknoweKingussieKirkcaldyKirkconnelKirkhillKirknewtonKirkwoodKyle Of LochalshLadybankLairgLanarkLangbankLangsideLarbertLargsLarkhallLenzieLeucharsLinlithgowLivingston NorthLivingston SouthLoch AweLoch Eil Outward BoundLochailortLocheilsideLochgellyLochluichartLochwinnochLongniddryMallaigMarkinchMaryhillMaxwell ParkMayboleMerrytonMilliken ParkMilngavieMonifiethMontroseMorarMossparkMotherwellMount FloridaMount VernonMuir Of OrdMuirendMusselburghNairnNeilstonNew CumnockNewcraighallNewtonNewton-On-AyrNewtonmoreNitshillNorth BerwickNorth QueensferryObanPaisley CanalPaisley Gilmour St.Paisley St. JamesPartickPattertonPerthPitlochryPlocktonPollokshaws EastPollokshaws WestPollokshields EastPollokshields WestPolmontPort GlasgowPortlethenPossilpark & ParkhousePrestonpansPrestwick TownPriesthill & DarnleyQueens ParkRannochRentonRogartRosythRoy BridgeRutherglenSaltcoatsSanquharScotscalderScotstounhillShawlandsShettlestonShieldmuirShottsSingerSlatefordSouth GyleSpean BridgeSpringburnSpringfieldSteppsStevenstonStewartonStirlingStonehavenStranraerStrathcarronStromeferrySummerstonTainTaynuiltThornliebankThorntonhallThursoTroonTullochTyndrum LowerUddingstonUphallUpper TyndrumWallyfordWemyss BayWest CalderWest KilbrideWester HailesWestertonWhiffletWhinhillWhitecraigsWickWilliamwoodWishawWoodhallYoker

Line

To see the station results for this line of route select View Report. Alternatively, to see the train reports select Update and go to the train class section below.